service
Thank you for choosing Creole Feast®.
Creole Feast® warrants its boilers/fryers to be free from defects in materials and workmanship under proper assembly, normal residential use and recommended care for 1-Year Full Warranty from the date of original retail purchase. The warranty does not cover paint finish as it may burn off during normal use. RUST is not considered a manufacturing or materials defect.
guarantee

ITEMS NOT COVERED IN THE WARRANTY SERVICE

Any failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, vandalism, improper installation or improper maintenance or service, or failure to perform normal and routine maintenance, including but not limited to damage caused by insects within the burner tubes, as set out in the corresponding owner’s manual.
  • Deterioration or damage due to severe weather conditions such as hail, hurricanes, earthquakes or tornadoes, discoloration due to exposure to chemicals either directly or in the atmosphere.
  • Cost of service calls to your home.
  • Costs of removal or re-installation.
  • Pickup and delivery of your product.
  • Shipping or transportation costs.
  • Labor costs for installation and repair.
  • Liability for indirect, or consequential damages.
This limited warranty is the sole warranty given by Creole Feast® and is in lieu of all other warranties, expressed or implied including implied warranty, merchantability, or fitness for a particular purpose. Neither Creole Feast® nor the retail establishment selling this product has authority to make any warranties or to promise any remedies in addition to or inconsistent with those stated above.
The maximum liability of Creole Feast®, in any event, shall not exceed the purchase price of the product paid by the original consumer purchaser. Some states do not allow the exclusion or limitation of incidental or consequential damages. In such a case, the above limitations or exclusions may not be applicable.

ATTENTION

  • A dated sales receipt along with Model Number and Serial Number will be required for the warranty service.
  • Do not return parts without prior to obtaining return authorization from our customer service department.
  • Please check your Owner’s Manual for the exact warranty terms that apply to your particular product.

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